Terms of service

Terms of Service

House of Rumii

Last updated: October 17, 2026

1. Overview

Welcome to House of Rumii. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to House of Rumii. We operate this online store and website, including all related information, products, and services, to provide you with a convenient shopping experience.

By visiting our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website.

2. Online Store Terms

By using our website, you confirm that you are legally permitted to enter into a binding agreement in your jurisdiction. You agree not to use our products or website for any unlawful purpose or violate any applicable laws.

3. Products and Jewelry

House of Rumii offers jewelry featuring lab-grown diamonds and silver.

We make reasonable efforts to display our products, descriptions, colors, and details accurately. However, the appearance of products may vary slightly depending on your screen and device settings.

Customers are responsible for reviewing product descriptions, materials, sizes, and other specifications before placing an order.

4. Pricing and Payments

All prices are displayed on our website and are subject to change without notice. The price charged for an order will generally be the price displayed at checkout when the order is placed.

We reserve the right to correct pricing errors, inaccuracies, or omissions and to cancel affected orders where permitted by law. Payments must be completed through the payment methods available at checkout.

5. Orders and Cancellations

We reserve the right to refuse, limit, or cancel an order when necessary, including in cases of suspected fraud, inaccurate pricing, or product unavailability.

If we cancel an order after payment has been received, we will arrange a refund to the original payment method where applicable.

Please contact us as soon as possible if you need to request an order cancellation. We cannot guarantee cancellations once an order has been processed or shipped.

6. Shipping and Delivery

Shipping options, estimated delivery times, and applicable charges will be displayed at checkout or communicated to customers when available.

Delivery dates are estimates and are not guaranteed. Delays may occur due to carriers, weather, customs, or circumstances outside our control.

Customers are responsible for providing accurate shipping information. Additional charges resulting from incorrect addresses or failed delivery attempts may apply where permitted by law.

7. Returns, Exchanges, and Store Credit

Eligible purchases may qualify for an exchange or store credit within 30 days of purchase, subject to our Return and Refund Policy.

Proof of purchase is required. Customers are responsible for return shipping costs on orders under $100, while House of Rumii covers return shipping costs for orders of $100 or more, subject to the applicable return instructions.

Refunds to the original payment method are not offered under our standard return policy, except where required by law.

Please review our full Return and Refund Policy before placing an order.

8. Jewelry Care and Product Use

To maintain the appearance and condition of your jewelry, we recommend following the care instructions provided with your purchase.

Exposure to chemicals, perfumes, moisture, rough handling, or everyday wear may affect the condition of jewelry over time. Normal wear and tear or damage caused by improper care may not qualify for a return or exchange.

9. Intellectual Property

All website content, including logos, brand names, product photographs, graphics, designs, text, and other materials owned by or licensed to House of Rumii, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.

10. Third-Party Services and Links

Our website may use third-party services, including payment processors, shipping providers, and Shopify. Third-party services may have their own terms and privacy policies.

House of Rumii is not responsible for third-party websites or services beyond the responsibilities imposed by applicable law.

11. Limitation of Liability

To the extent permitted by law, House of Rumii will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including rights that consumers cannot legally waive.